Fault report / RMA

Before filling in the form, check that the product has the latest software. You can do it by visiting MT Keys. If there is a necessary update, it flashes by the cloud at the top right of the program window. If it doesn’t have the latest version, follow these steps.

Fill out the form if the error persists.

*Mandatory field

Name *

Company

Delivery address (No P.O. Box) *

ZIP code *

City *

Country *

Phone number *

Email adress *

What product are you reporting? *

Serial number of the product (MTV xx xxxxxx) *

Cause of error *

Select the description that best suits your issue.

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